Other Services 

In addition to mortgage advice, Basil James also advises it’s Somerset and Bristol clients on the following areas
Equity Release 
Life Assurance 
Health Insurance 
Accident, sickness and unemployment insurance (*) 
Home and contents insurance (**) 
Private medical insurance 
* For accident, sickness and unemployment plans we act as introducers only. 
** For buildings and contents insurance we offer products from a limited panel of providers. 
Equity release’ refers to home reversion plans and lifetime mortgages.  
To understand the features and risks, ask for a personalised illustration 
We also act as introducers only for the following services
Annuities and Pensions 
Public Liability Insurance 
Commercial Insurance 
Will Writing & Trusts 
Survey & Valuation Services 
Funeral Plans 
FCA does not regulate Will Writing & Trusts, Probate, Survey & Valuation Services & Conveyancing 
Please contact us for a free no-obligation consultation by completing our contact form, emailing info@basiljames.co.uk  
or calling Bristol 0117 9095868 or Somerset 01460 258903 
If you are experiencing financial difficulty and struggling to make repayments, then you can contact your lender who may be able to help taking account of your individual circumstances. You may want to contact one of the free impartial money guidance and debt advice services such as StepChange, Citizens Advice, or Turn2Us. 
You can make a complaint to our network Sesame. Please contact them on the details below: 
Write to: The Customer Relations Department, Sesame Limited, Fourth Floor, Jackson House, Sibson Road, Sale, M33 7RR. 
Email: CustomerRelations@sbg.co.uk 
Telephone: 0345 0456 800 (Mon-Fri 9 am to 5 pm) 
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